1. Introduction
Scriptlikho ("we", "us", or "our") is a sole proprietorship based in India that operates the website scriptlikho.com and its associated services (the "Service"). This Privacy Policy describes how we collect, use, store, and protect your personal information when you use the Service. By using the Service, you consent to the data practices described in this Privacy Policy.
2. Data We Collect
We collect the following types of data:
- Email address: Collected when you register an account. Used for authentication, account recovery, and service-related communications.
- Phone number: Collected only if you choose to sign up or log in using phone-based authentication. Used solely for account verification via OTP.
- Generated scripts: The topic, language, category, AI model selections, and the full text of scripts generated through the Service. These are stored to provide you with a history of your generated content in your dashboard.
- Account usage data: Your credit balance, subscription plan, and script generation history. Used to manage your free trial and Pro Plan entitlements.
- Technical data: IP address, browser type, device information, and usage logs. Collected automatically for security, troubleshooting, and service improvement.
3. Why We Collect Your Data
- To create and manage your account and authenticate your identity.
- To provide the core Service: AI-powered script generation and storage.
- To track credit usage and enforce free trial and Pro Plan limits.
- To process subscription payments and manage billing.
- To send important service notifications, such as account security alerts and policy updates.
- To improve the Service through analysis of usage patterns and technical performance.
- To prevent fraud, abuse, and unauthorized access to the Service.
4. Third-Party Services
We use trusted third-party service providers to operate the Service. These providers have access to your data only as necessary to perform their functions and are bound by their own privacy and security obligations. We use the following third-party services:
- Supabase (Authentication & Database): Used for user authentication (email/password and phone OTP) and as the primary database for storing your account information, credits, and generated scripts. Your authentication credentials are managed by Supabase's secure infrastructure. For more information, see Supabase's Privacy Policy.
- Anthropic & OpenAI (AI Generation): Used as the AI engines behind script generation. When you generate a script, your topic, selected language, category, and AI model preferences are sent to these services to produce the output. The generated content is then stored in your account. See Anthropic's Privacy Policy and OpenAI's Privacy Policy.
- Razorpay (Payments): Used for processing Pro Plan subscription payments. Razorpay handles your payment card and transaction data. We do not store your full card details on our servers. See Razorpay's Privacy Policy.
5. Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission using HTTPS/TLS for all communications between your browser and our servers.
- Row-level security on our database to ensure users can only access their own data.
- Secure authentication managed by Supabase, including password hashing and OTP verification.
- Restricted internal access to user data, limited to authorized personnel only.
- Regular security reviews of our infrastructure and codebase.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as your account is active. If you delete your account, your data — including your email, phone number, generated scripts, and usage history — will be permanently removed from our database within 30 days. Payment records may be retained for longer periods as required by applicable tax and financial regulations.
7. Your Rights
As a user of the Service, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of all personal data we hold about you. Your generated scripts and account information are also accessible directly through your dashboard.
- Right to Deletion: You can request deletion of your account and all associated data at any time by contacting us at support@scriptlikho.com. Your data will be permanently removed within 30 days of the request.
- Right to Correction: You can update your account information, including your email address, through the Service or by contacting us.
- Right to Data Portability: You can request an export of your generated scripts in a machine-readable format.
- Right to Withdraw Consent: You can withdraw consent for data processing at any time by deleting your account.
- Right to Object: You can object to the processing of your data for specific purposes by contacting us.
To exercise any of these rights, please contact us at support@scriptlikho.com. We will respond to your request within 30 days.
8. Cookies
The Service uses essential cookies and local storage to maintain your authentication session and remember your preferences. We do not use cookies for advertising or third-party tracking. You can disable cookies in your browser settings, but this may affect your ability to use the Service.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@scriptlikho.com.